Customer Agreement

CJT Dream Dance LLC
Customer Agreement

(Should you need a copy of this agreement in mandarin please let us know and we will provide it for you. 假如您需要一份中文版的同意書,請您與我們連繫,謝謝)

Thanks for choosing CJT Dream Dance LLC. In this Customer Agreement (“Agreement”), you'll find important information about your services, including:

  • our ability to make changes to your Service or this Agreement's terms.

  • our liability and how any disputes between us must be resolved in arbitration or small claims court.

Release of Liability Waiver

I agree and understand that all students participating in this dance program are at their own risk. I do entirely and forever release and discharge CJT Dream Dance, LLC., their agents, staff, clients, partners, and, affiliates (parties) from any and all claims, demands, or damages. I, at this moment, absolve CJT Dream Dance, LLC., of all responsibilities for injury or illness to the above student and hold the CJT Dream Dance, LLC., parties harmless from all claims now and forever.

Photo Release

I, with this agreement, release that any photographs or videotapes of enrolled students, performances, practices, or rehearsals, taken by CJT Dream Dance, LLC., or any authorized party, may be used exclusively for the purpose of promoting CJT Dream Dance, LLC. products, services, marketing, and advertisements. CJT Dream Dance, LLC students are not permitted to share images of CJT Dream Dance, LLC photoshoots until released by CJT Dream Dance, LLC. Please request permission for any CJT Dream Dance,LLC images and video to use on professional websites, or dance reels.

My Service

Your Service terms and conditions are part of this Agreement. Upon registration for enrollment into the school your services extend to you effective immediately. Once registration is completed and reviewed; and upon approval and acceptance into the school, you will be assigned an online account profile and student ID. All equipment, websites, communications, advertisements, buildings, costumes, transportation, performances, events, or any other CJT Dream Dance school related affairs, will be coordinated through and with the school only after express written approval from the school. You fully agree to these terms and conditions upon acceptance of the terms during the registration process.

By registering to become a student you are agreeing to every provision of this agreement whether you have read it or not. This agreement also applies to all legal guardians, direct students of the program and everyone who chooses to use these services.

 

Cancellation

Cancellation is allowed at any time with verbal or written notice or lack of presence. Tuition is non-refundable after the beginning of the third class in any session of the weekly programs unless there is a medical reason/condition with a valid doctor’s note. Tuition is refundable for medical conditions on a pro-rated basis upon approval of the board for classes that are not attended. Please submit written consideration and concerns direct to info@cjtdreamdance.com. Any application fee, administrative fee, or other ‘non-tuition’ charges paid are non-refundable pursuant consideration by CJT Dream Dance, LLC.

There is NO refund for missed classes during the school year/session. Tuition fees paid are forfeited and no refunds will be offered following the second class of each session.

 

My Privacy

At CJT Dream Dance LLC, we take pride in our dedication to the protection of your privacy. In a world that is ever changing with how online or mobile data is used, policies such as this are critical to create mutual understanding between two parties. Our policy is designed to assure clear and concise procedures on what information we collect, how we hold that information, and your options about the use of this information.

CJT Dream Dance LLC’s privacy policy is applicable to website visitors, website subscribers, students, employees, parents, members, and partners both inside and outside of the United States. It applies across all of CJT Dream Dance branches to encompass our products and services we provide.

This policy also describes and abides to all privacy rights you have under federal law.

Please click here for our full privacy policy.

 

Account Management

Upon entry into the school you will be granted an online account. This online account is only manageable by you or your legal guardian. Anyone who has access to your username (email) and your unique password will be able to manage your account, see your information, enroll for new classes, make purchases, and more. Protect your password at all costs. In the event of fraudulent activity, please contact us and our fraud prevention team and our operations director will work with you to get the issue resolved. Each case of fraud will be handled separately and the outcome will be determined solely on the decision of CJT Dream Dance LLC and our findings.

 

Service Amendments

CJT Dream Dance LLC may change prices or any other term of your Service or this Agreement at any time; however, all changes will be considered reasonable and shall include written notice within 45 days of the changes made. If you choose to enroll for future sessions after changes take effect this will affirm for us that you agree to the amends. All changes in pricing must be specific and will be provided 60 days in advanced to the changes taking place as our commitment to you and your trust in open communication.

 

Calculation

You agree to pay dues for all services rendered up to and including teacher compensation, rental, performance application, costumes, transportation, food, board, tuition and fees, and applicable sales tax as appropriate. All initial registration/enrollment fees and tuition are due by the first day of each class. CJT Dream Dance accepts checks, Venmo, ZellePay, and cash. *No Credit Cards at this time. All checks should be made payable to “CJT Dream Dance LLC” Please see acceptable payment methods on the registration page. A $25 fee will be charged per returned check. You will receive a formal bill/receipt via email upon notice of enrollment or class sign up. This history and billing will be stored for up to five years, after five years server space may be cleared to store new information and history will not be retrievable.

 

Government Taxes, Fees and Surcharges

You must pay all taxes, fees, and surcharges set by federal, state, and local governments. Please note that we may not always be able to notify you in advance of changes to these charges, but will keep you updated as information is available always.

 

Disputes

How and when can I dispute charges?

As a student at CJT Dream Dance you are allowed to dispute a bill within 180 days of the statement date. YOU MAY CALL US TO DISPUTE CHARGES OR ANY SERVICE(S) FOR WHICH YOU WERE BILLED, BUT IF YOU WISH TO PRESERVE YOUR RIGHT SETTLE VIA ARBITRATION OR SMALL CLAIMS CASE/COURT REGARDING SUCH DISPUTE, YOU MUST WRITE TO US AT THE CUSTOMER SERVICE ADDRESS ON YOUR BILL, OR SEND US A COMPLETED “NOTICE OF DISPUTE” FORM (AVAILABLE AT CJTDREAMDANCE.COM), WITHIN THE SAME 180–DAY PERIOD. IF YOU DO NOT NOTIFY US IN WRITING OF SUCH DISPUTE WITHIN THE 180-DAY PERIOD, YOU WILL HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL OR SUCH SERVICE(S), AND TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING ANY SUCH DISPUTE.

 

Billing and Payments

Currently accepted payment methods:

  • Venmo - Please Venmo to @miajou0310 or by using the link below.

  • Check - Please write personal/cashier check payable to "CJT Dream Dance LLC".

  • Cash - Please bring cash payment to your first class as receipt is requested for choosing this method.

  • Please have the correct amount as change may not be available.

  • Credit/Debit - Please complete the payment online through Paypal or this may be done through Venmo.

All payments must be received on or before your first class. Please be sure to arrive to class 10 minutes before your first class in order to finalize registration. Please be sure to document your "class name/code" and "start date" on the payment method excluding cash. For more information, please email info@cjtdreamdance.com, subject: Dream Studio - Registration, thank you.

Academic Holds

If during any point in the tenancy, with CJT Dream Dance as your studio for dance education and performance, you exhibit the following:

  1. Do not render payment for services.

  2. Violate any part of the terms and conditions, code, or agreements.

  3. Provide competitors advantage by artistic theft of CJT Dream Dance LLC intellectual property.

  4. Any ethical or moral behavior that does not meet the standard of CJT Dream Dance in or outside of school.

You may be subject to a temporary or permanent hold on your account and will be prohibited from signing up for new classes or continuing at CJT Dream Dance. Temporary academic holds will last a duration of no longer than 90 days. If after 90 days, the issue is not resolved, you may be put under consideration for permanent hold. We will always work with you to resolve any issues that you may face. We never want to see students be put onto this type of list, but we must also protect the integrity of the school. Thank you for your understanding and due diligence.

 

Student Etiquette and Code of Conduct

  • Please arrive to the studio at least 5 min before the class.

  • Students arriving more than 15 minutes late to class will not be permitted to join.

  • Please wear your CJT Dream Dance uniform, tights, and ballet slippers to all classes; No jewelry, costume, or play clothes.

  • Long hair must be tied back in a bun.

  • No chewing gum, food, or drinks are allowed in the studio. Only water is acceptable.

  • Pick up your trash and personal items after each class.

  • No cell phones or electronic devices are allowed in the studio.

  • No talking or whispering while the teacher is talking and respect the personal space of other students.

Parents and/or legal guardians will be notified and consulted regarding any in-class behavioral issues or questions. If a student acts out in class in a manner that is harmful to him/herself or others, that student may be removed from class and parents will be notified immediately. Student may be dropped from a class if their behavior interferes with safety or is chronically disruptive. We may recommend that your child be moved to a more appropriate class level. Any violation of the code of conduct section of this agreement can result in corrective action up to and including immediate termination of current and future enrollments with CJT Dream Dance LLC.

 

Costumes and Props

Students are required to prepare/purchase/transport their own costumes and props to and from performance venues, unless specifically arranged otherwise with Company Management. This includes keeping track of and maintaining costumes during a show or event. Each item of CJT Dream Dance LLC clothing and property must be signed out in the costume binder with name, date, and item of clothing. All costumes/props will be returned to CJT Dream Dance Studio by the next scheduled class date after a performance and signed back into the costume binder. At the end of the session, items not returned will be invoiced per cost of good.

*Solo students are responsible for the competition application fee and studio rental fee payable to CJT Dream Dance LLC. Students under CJT Dream Dance represent our school and are required to follow all code of conduct for the competitions and events. CJT Dream Dance will assist in prepayment of any application for each competition, unless specifically requested otherwise.

Studio Policy

Please do not turn things on, off, up, or down in the studio without permission. CJT Dream Dance and its instructors are not liable for any personal items being lost or stolen. Please keep your personal items safe. CJT Dream Dance reserves the right to cancel any class due to insufficient attendance. In case of inclement weather or severe weather advisories, CJT Dream Dance may cancel classes. CJT Dream Dance follows the Boston Public Schools cancellation procedures. In the event that classes are canceled due to inclement weather, students may schedule a make-up class. Instructors are subject to change. No credits or refunds will be issued in this case. No video, audio, photo, or any other recordings are allowed in the studio, with the exception of observation days.

 

WAIVERS AND LIMITATIONS OF LIABILITY

You and CJT Dream Dance LLC both agree to limit claims against each other solely to direct damages. CJT Dream Dance and its instructors are not liable for any injuries sustained while a student is in class, or on the premises. That means neither party will claim any damages that are indirect, special, consequential, incidental, treble or punitive. For example, disallowed damages include those arising out of a Service or accidental injury during lessons, unauthorized access or changes to your online account, or the use of your account or device to access or make changes to an account with another entity, such as a financial entity, without authorization. This limitation and waiver will apply regardless of the theory of liability. It also applies if you bring a claim against one of our suppliers, to the extent we would be required to indemnify the supplier for the claim. You agree we aren't responsible for problems caused by you or others, or by any “act of God”.

HOW DO I RESOLVE DISPUTES WITH CJT Dream Dance LLC?

WE HOPE TO MAKE YOU A HAPPY CUSTOMER, BUT IF THERE IS AN ISSUE THAT NEEDS TO BE RESOLVED, THIS SECTION OUTLINES WHAT IS EXPECTED OF BOTH OF US.

YOU AND CJT Dream Dance LLC BOTH AGREE TO RESOLVE DISPUTES ONLY BY ARBITRATION OR IN SMALL CLAIMS COURT. YOU UNDERSTAND THAT BY SIGNING THIS AGREEMENT YOU ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY. WHILE THE PROCEDURES MAY BE DIFFERENT, AN ARBITRATOR CAN AWARD YOU THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME TERMS IN THIS AGREEMENT, AS A COURT WOULD. IF THE LAW ALLOWS FOR AN AWARD OF ATTORNEYS' FEES, AN ARBITRATOR CAN AWARD THEM TOO. WE ALSO BOTH AGREE THAT:

(1) THE FEDERAL ARBITRATION ACT APPLIES TO THIS AGREEMENT. EXCEPT FOR SMALL CLAIMS COURT CASES, ANY DISPUTE THAT IN ANY WAY RELATES TO OR ARISES OUT OF THIS AGREEMENT OR FROM ANY EQUIPMENT, PRODUCTS AND SERVICES YOU RECEIVE FROM US (OR FROM ANY ADVERTISING FOR ANY SUCH PRODUCTS OR SERVICES), INCLUDING ANY DISPUTES YOU HAVE WITH OUR EMPLOYEES OR AGENTS, WILL BE RESOLVED BY ONE OR MORE NEUTRAL ARBITRATORS BEFORE THE AMERICAN ARBITRATION ASSOCIATION ("AAA") OR BETTER BUSINESS BUREAU ("BBB"). YOU CAN ALSO BRING ANY ISSUES YOU MAY HAVE TO THE ATTENTION OF FEDERAL, STATE, OR LOCAL GOVERNMENT AGENCIES, AND IF THE LAW ALLOWS, THEY CAN SEEK RELIEF AGAINST US FOR YOU. THIS AGREEMENT TO ARBITRATE CONTINUES TO APPLY EVEN AFTER YOU HAVE STOPPED RECEIVING SERVICE FROM US.

(2) UNLESS YOU AND CJT Dream Dance LLC AGREE OTHERWISE, THE ARBITRATION WILL TAKE PLACE IN THE COUNTY OF YOUR BILLING ADDRESS. FOR CLAIMS OVER $10,000, THE AAA'S CONSUMER ARBITRATION RULES WILL APPLY. FOR CLAIMS OF $10,000 OR LESS, THE PARTY BRINGING THE CLAIM MAY CHOOSE EITHER THE AAA'S CONSUMER ARBITRATION RULES OR THE BBB'S RULES FOR BINDING ARBITRATION OR, ALTERNATIVELY, CAN BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT. YOU CAN GET PROCEDURES, RULES AND FEE INFORMATION FROM THE AAA (WWW.ADR.ORG), THE BBB (WWW.BBB.ORG), CJTDREAMDANCE.COM, OR FROM US. FOR CLAIMS OF $10,000 OR LESS, YOU CAN CHOOSE WHETHER YOU'D LIKE THE ARBITRATION CARRIED OUT BY A HEARING IN PERSON, A HEARING VIA A CONFRENCE PHONE CALL, OR BASED ONLY ON DOCUMENTS YOU SUBMITED TO THE ARBITRATOR VIA CERTIFIED MAIL.

(3) THIS AGREEMENT DOES NOT ALLOW CLASS OR COLLECTIVE ARBITRATIONS EVEN IF THE AAA OR BBB PROCEDURES OR RULES WOULD. NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, THE ARBITRATOR MAY AWARD MONETARY OR INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM. NO CLASS; REPRESENTATIVE’S OR PRIVATE ATTORNEY GENERAL’S THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. ANY QUESTION REGARDING THE ENFORCEABILITY OR INTERPRETATION OF THIS PARAGRAPH SHALL BE DECIDED BY A COURT AND NOT THE ARBITRATOR.

(4) IF EITHER PARTY INTENDS TO SEEK ARBITRATION UNDER THIS AGREEMENT, THE PARTY SEEKING ARBITRATION MUST FIRST NOTIFY THE OTHER PARTY OF THE DISPUTE IN WRITING AT LEAST 30 DAYS IN ADVANCE OF INITIATING THE ARBITRATION. NOTICE OF DISPUTE SHOULD BE SENT TO CJT Dream Dance LLC Director of Operations Kurtis Huffaker at {{[[****Insert PO BOX****]]}}. THE NOTICE MUST DESCRIBE THE NATURE OF THE CLAIM AND THE RELIEF BEING SOUGHT. IF WE ARE UNABLE TO RESOLVE THE DISPUTE WITHIN 30 DAYS, EITHER PARTY MAY THEN PROCEED TO FILE A CLAIM FOR ARBITRATION. WE'LL REIMBURSE ANY FILING FEE THAT THE AAA OR BBB CHARGES YOU FOR ARBITRATION OF THE DISPUTE. IF YOU PROVIDE US WITH SIGNED WRITTEN NOTICE THAT YOU CANNOT PAY THE FILING FEE, CJT Dream Dance LLC WILL PAY THE FEE DIRECTLY TO THE AAA OR BBB. IF THAT ARBITRATION PROCEEDS, WE'LL ALSO PAY ANY ADMINISTRATIVE AND ARBITRATOR FEES CHARGED LATER SHOULD THE CASE BE SETTLED IN YOUR FAVOR..

(5) WE ALSO OFFER CUSTOMERS THE OPTION OF PARTICIPATING IN A FREE INTERNAL MEDIATION PROGRAM. THIS PROGRAM IS ENTIRELY VOLUNTARY AND DOES NOT AFFECT EITHER PARTY'S RIGHTS IN ANY OTHER ASPECT OF THESE DISPUTE RESOLUTION PROCEDURES. IN OUR VOLUNTARY MEDIATION PROGRAM, WE WILL ASSIGN AN EMPLOYEE WHO IS NOT DIRECTLY INVOLVED IN THE DISPUTE TO HELP BOTH SIDES REACH AN AGREEMENT. THAT PERSON WILL HAVE THE RIGHTS AND PROTECTIONS OF A MEDIATOR AND THE PROCESS HAS ALL OF THE PROTECTIONS ASSOCIATED WITH MEDIATION. FOR EXAMPLE, NOTHING SAID IN THE MEDIATION CANNOT BE USED LATER IN AN ARBITRATION OR LAWSUIT. IF YOU WOULD LIKE TO KNOW MORE, PLEASE CONTACT US AT CJTDREAMDANCE.COM OR THROUGH CUSTOMER SERVICE. IF YOU WOULD LIKE TO START THE MEDIATION PROCESS, PLEASE GO TO CJTDREAMDANCE.COM OR CALL CUSTOMER SERVICE FOR A NOTICE OF DISPUTE FORM TO FILL OUT, AND MAIL, FAX OR EMAIL IT TO US ACCORDING TO THE DIRECTIONS ON THE FORM.

(6) WE MAY, BUT ARE NOT OBLIGATED TO, MAKE A WRITTEN SETTLEMENT OFFER ANYTIME BEFORE THE ARBITRATION HEARING. THE AMOUNT OR TERMS OF ANY SETTLEMENT OFFER MAY NOT BE DISCLOSED TO THE ARBITRATOR UNTIL AFTER THE ARBITRATOR ISSUES AN AWARD ON THE CLAIM. IF YOU DO NOT ACCEPT THE OFFER AND THE ARBITRATOR AWARDS YOU AN AMOUNT OF MONEY THAT IS MORE THAN OUR OFFER BUT LESS THAN $1,500, OR IF WE DO NOT MAKE YOU AN OFFER, AND THE ARBITRATOR AWARDS YOU ANY AMOUNT OF MONEY BUT LESS THAN $1,500, THEN WE AGREE TO PAY YOU $5,000 INSTEAD OF THE AMOUNT AWARDED. IN THAT CASE WE ALSO AGREE TO PAY ANY REASONABLE ATTORNEYS' FEES AND EXPENSES, REGARDLESS OF WHETHER THE LAW REQUIRES IT FOR YOUR CASE. IF THE ARBITRATOR AWARDS YOU MORE THAN $1,500, THEN WE WILL PAY YOU ONLY THAT AMOUNT.

(7) AN ARBITRATION AWARD AND ANY JUDGMENT CONFIRMING IT APPLY ONLY TO THAT SPECIFIC CASE; IT CAN NOT BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF.

(8) IF FOR SOME REASON THE PROHIBITION ON CLASS ARBITRATIONS SET FORTH IN SUBSECTION (3) CANNOT BE ENFORCED AS TO ALL OR PART OF A DISPUTE, THEN THE AGREEMENT TO ARBITRATE WILL NOT APPLY TO THAT DISPUTE OR PART OF THE DISPUTE.

(9) IF FOR ANY REASON A CLAIM PROCEEDS IN SMALL CLAIMS COURT RATHER THAN THROUGH ARBITRATION, YOU AND CJT Dream Dance LLC AGREE THAT THERE WILL NOT BE A JURY TRIAL. YOU AND CJT Dream Dance LLC UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY.

(9.1) IN THE EVENT OF LITIGATION, THIS PARAGRAPH (9.0-9.1) MAY BE FILED TO SHOW A WRITTEN CONSENT TO A TRIAL BY THE COURT.

About this Agreement

If we do not enforce our rights under this agreement in one instance, we are still at liberty to enforce those rights in any other instance. You cannot assign this Agreement or any of your rights or duties under it without our permission. However, we may assign this Agreement, or any debt you owe us, without notifying you. Any notices sent electronically or via mail to you will be considered received immediately if we send them to your wireless device, to any email or fax number you have given us; or after three days if we mail them to your billing address. If you need to send notices to us, please send them to the customer service address on your latest bill.

If any part of this agreement, including anything regarding the arbitration process (except for the prohibition on class arbitrations as explained in part 8 of the dispute resolution section above), is ruled invalid by legal entity with proper justification, that part may be removed from this agreement.

This agreement and the documents it incorporates form the entire agreement between us. You cannot rely on any other documents, or on what is said by any Sales or Customer Service Representatives, and you have no other rights regarding Service or this agreement. This Agreement is not for the benefit of any third party except our parent companies, affiliates, subsidiaries, agents, and predecessors and successors in interest. Except where we have agreed otherwise elsewhere in this agreement, this agreement and any disputes covered by it are governed by federal law and the laws of the state encompassing the billing/registration address you provided when you accepted this agreement, without regard to the conflicts of laws and rules of that state.